Property Policies
aka House Rules
At Jacobson's Cottages, our primary goal is to provide a quiet, lovely and relaxing stay. Our hope is you will come to recharge, relax, connect with fellow travelers and make memories. To accomplish that, we have discovered that setting ground rules makes a much more pleasant experience for everyone involved. So, deep breath!, and here we go:
Check-in/Check-out:
The Primary Guest will be required to present a valid credit card and government issued photo ID in their name for check-in.
Check-in/Check-Out times:
Check-in: 3:00 PM - 10:00 PM
Check-out: 10:00 AM
Failure to arrive on the scheduled arrival date by 10pm will result in cancellation of your reservation and forfeiture of your deposit. Our office closes at 8:00P and we're willing to do check-ins until 10:00p but after 10:00p our office is closed and you will not have access to our property.
Children:
Children/minors may not occupy a room without an adult present. We ask that you do not leave your children in a room unattended by an adult. Should this policy be disregarded, you may be asked to leave immediately without refund.
Cooking:
Cooking (including toasters) is not allowed in or around the cottages (excluding the cottage with full kitchen). If you wish to cook, please use the grill and picnic tables on the back lawn.
Damages:
The Primary Guest assumes the full financial responsibility for any fees, damages, stolen items, or broken items occurring during your stay, whether caused by the Primary Guest or by any member in your party.
Deposit:
We require a deposit of 50% of total stay or 1 night + tax (whichever is greater) for each cottage and the balance of the reservation will be due upon check in. All reservations must be made by the credit card holder, the guest information provided must be that of the credit card holder and the credit card holder must be present at the time of check-in, show government-issued picture ID and be staying as a guest on our property.
Groups:
Groups of 4 or more cottages will be accepted on a case by case basis and will be required to accept and sign a group contract.
Late Arrivals/Early Departures:
Refunds will not be given for Late Arrivals or Early Departures. Failure to arrive on the scheduled arrival date by 10pm will result in cancellation of your reservation and forfeiture of your deposit.
Late Check-Outs:
We do our best to accommodate late check-out requests but please be aware that, in the height of summer, it is difficult for us to fulfill those requests. If you have not made prior arrangements with us for a late check-out and stay beyond the 10:00 am check-out time, you will be charged a late check-out fee of $150 and will be asked to leave immediately.
Laundry:
We do not have guest laundry on premises but there is a laundromat very close by. We ask that you do not hang damp clothing or towels outside your room or on room furnishings. Please contain them to the bathroom, use the drying rack at the back of the property, or utilize dryers at the laundromat.
Lost Keys:
$25 per key fee for lost keys.
Minimum/Maximum Stay:
We require a 2 night minimum per stay and have a maximum stay of 5 nights.
Nonsmoking Policy:
We are a NONSMOKING PROPERTY. Smoking/vaping is not allowed inside or on any area of the property. As we are located within a neighborhood setting, smoking just off property is not advised. We are strict about this because many guests have legitimate medical reasons for needing a smoke-free environment. Should this policy be disregarded, a minimum of $250 fee will be charged, plus any additional damages, and you will be asked to leave immediately without refund. Please note, if you're smoking just off property and we receive complaints from neighbors or other guests, you will be asked to leave immediately without refund. Smoking guests are advised to book alternative properties.
Occupancy:
Prices quoted are for double occupancy (two people) unless as noted. We do not allow additional guests beyond the room maximum to be in the room. No cots, air mattresses or sleeping pads, etc allowed. Infants and children do count as guests and will count towards room maximum. Should this policy be disregarded, you will be asked to leave immediately without refund.
Parking:
Each cottage has one designated parking spot. We have a very small property with a tight driveway so additional cars or large trucks and SUVs can not be accommodated. We ask that you please park head first in your designated spot only. Do NOT back into the spot as the spaces are angled and damage to lawn or landscaping will be at your expense. No parking on lawns or landscaping.
Payments:
We will only accept credit card payments at this time.
Pets:
We have a no pet policy and we do not allow guest pets on the property. If this policy is disregarded, you will be assessed a $250 fee plus any additional damages, and you will be asked to leave immediately without refund. Also, leaving your pet in the car is not acceptable and will not be permitted. ** Please be aware that misrepresenting an emotional support animal or pet as a service animal is illegal and interferes with the lawful rights of people with disabilities. Therefore, Jacobson's Cottages reserves the right to file a legal complaint with law enforcement over the misrepresentation of a service animal**
Quiet hours:
Quiet hours are from 10:00pm to 8:00am though we do expect all of our guests to be respectful of fellow guests and honor the fact that many people visit this area to enjoy the peace and tranquility of wilderness.
Rates:
Rates are subject to applicable taxes and to change without notice. Other than tax which might change between your time of reservation and your arrival, the rate quoted to you when your reservation is booked and confirmed with our confirmation email will be the rate honored.
Room cleaning:
In an effort to reduce our time in guest rooms and keep both our guests and staff as safe as possible, we will only clean your guest room when empty and only upon guest request. We will enter once a day to remove trash but commit to limit our time spent in the room to 10 minutes or less.
Switching Cottages:
We do not allow guests to book one cottage and switch to another to extend their stay. Sometimes we're able to shuffle reservations, so please contact us if you would like to see if we can accommodate you.
Third Party Reservations/Travel Agents:
We expect the person making the reservation to be the credit card holder and for the credit card holder to be the intended guest. Therefore, all reservations must be made in the name of the credit card holder, the guest information provided must be that of the credit card holder and the credit card holder must be present at the time of check-in, show government-issued picture ID and be staying as a guest on our property. Reservations are Non-Transferable.
Travel Agents: If you are making reservations on behalf of an intended guest, you make the following representations and warranties and further agree to comply with the terms and conditions stated below: (1) You have obtained legal authorization from the credit card holder to make reservations on behalf of the credit card holder, to pay all advanced deposit charge(s) using the credit card holders credit card and agree to our terms and conditions on the credit card holders behalf and thereby bind credit card holder to our terms and conditions; (2) The Guest Information you have provided, e.g., name, phone number, email and address, is that of the credit card holder; (3) You have advised the credit card holder that we do not impose any third party booking charges and we will accept reservations directly from the credit card holder; and (4) You will inform the credit card holder of all our Terms and Conditions, and provide the credit card holder with reservation confirmation(s) and any other information or correspondence pertaining to the credit card holders reservations.
Visitors:
As a small, privately owned property, we are not open to the general public. In order to ensure a peaceful and relaxing environment for all of our registered guests, we do not allow non-registered guests/visitors on our property. We also ask that you do not share our WIFI password with anyone who is not a registered guest.
Management reserves the right to refuse service to anyone. The property is privately owned and operated. Should there be any disorderly conduct, disrespect to owners or other guests, intentional damage or non-compliance with our property's policies, you may be asked to leave at any time without refund.